Shipping Policy for Swarna Brass
Thank you for shopping with Swarna Brass. Please read our shipping and replacement policy carefully before placing your order.
Replacement Policy:
- We do not accept returns or refunds on products.
- We offer replacements only if the product is damaged upon delivery and has not been used.
- To request a replacement, please notify us immediately with clear photos of the damaged item.
- The product must be unused and in its original condition for eligibility.
Return and Re-shipping Costs:
- Any costs related to returning the damaged product to us and re-shipping the replacement product will be borne by the customer.
- Customers are responsible for arranging and paying for all shipping fees for returning items and for the replacement shipment.
Shipping Details:
- Orders are processed and shipped within the stated timelines on our website.
- Tracking information will be provided once the order is dispatched.
- Please ensure that the shipping address provided is accurate to avoid delivery delays.
By placing an order with Swarna Brass, you acknowledge and agree to this shipping and replacement policy. For any questions or concerns, please contact our support team.